Careers

Job description

Call Center Agent – Join the AVW Family!

American Vision Windows isn’t just the largest window sales and installation company in California — we’re also one of the biggest in the nation. For over 25 years, our mission has been to improve lives one window at a time, and our customer-first culture is the heart of everything we do.

Now, American Vision Windows & Baths is growing — and we’re looking for enthusiastic, motivated people to be part of our Call Center Team!

If you thrive in a fast-paced environment, love talking to people, and have a passion for helping others, this could be the perfect opportunity for you.

What You’ll Do

• Make outbound calls to customers who’ve shown interest online — no cold calling strangers!
• Be the first friendly voice customers hear, answering questions and scheduling appointments!
• Deliver exceptional service that leaves customers excited to work with us
• Accurately document calls and customer needs
• Work closely with a team that supports and encourages your growth

What We’re Looking For

• A genuine passion for helping people
• Positive, energetic, can-do attitude (smiles can be heard over the phone!)
• Strong communication and relationship-building skills
• Comfortable setting goals and holding yourself accountable
• Prior customer service or call center experience preferred (but not required — we’ll train the right person!)
• Tech savvy: typing, navigating multiple screens, and experience with MS Word/Excel or Salesforce a plus
• Coachable, with a growth mindset

Compensation & Perks

• $17 – $21/hour (based on experience)
• Part time and Full-time roles with career growth opportunities. Especially in need of weekend shift coverage.
• Medical, Dental, Vision insurance
• Paid Time Off + Parental Leave
• Generous Referral Program (bring your friends!)
• Work in a supportive, fun, in-person environment where your contributions matter

At American Vision Windows, you’re not just answering calls — you’re helping people make their dream homes a reality. If you’re ready to join a company that values its people as much as its customers, we’d love to hear from you!

Benefits:

• Health insurance
• Dental insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Work Location: In person

 

Company Description

At American Vision Windows, you’re not just an employee, you’re an owner. As a 100% employee-owned company (ESOP), every team member has a direct stake in our success, creating a culture of accountability, pride, and performance.

We’ve spent over 26 years building a reputation for quality, integrity, and exceptional customer experience. Our team is driven, supportive, and focused on winning together. We provide the tools, training, and opportunities needed to grow, while recognizing and rewarding results.

If you’re looking for a place where your work matters, your voice is heard, and your success is shared, you’ll thrive at AVW.

About American Vision Baths

American Vision Baths is employee owned and one of the fastest-growing bath installation companies in the region, with 26 years’ experience. We’re looking for motivated individuals to join our expanding team and learn a skilled trade with excellent growth potential.
Position Overview

We are seeking dedicated Apprentice Installers to help with the removal and installation of baths. This is an excellent opportunity to enter the construction industry and develop valuable skills while earning competitive wages.

Key Responsibilities

• Help experienced installers with tub and shower removal and installation.
• Use power tools safely and effectively.
• Take exact measurements and perform quality installations.
• Maintain clean and organized job sites.
• Follow all safety protocols and procedures.

Required Qualifications

• Valid driver’s license
• Ability to lift 100 lbs. regularly.
• Strong work ethic and reliability
• Punctual and professional demeanor
• Team-oriented attitude
• Must pass a comprehensive criminal background check.

Preferred Experience

• Earlier experience with power tools
• Basic construction or installation experience
• Understanding of measurement and fitting processes
• General maintenance and repair skills

What We Offer

• Competitive pay is based on experience and skill level.
• Comprehensive benefits package.
• Company-inexpensive medical insurance after 90 days
• Paid training program
• Advancement opportunities
• Stable employment with a growing company

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• On-the-job training
• Paid time off
• Parental leave
• Referral program
• Retirement plan (ESOP)
• Tools provided
• Employee discount

Job Types: Full-time, Apprenticeship

Apply Today

Send your resume to learn more about this exciting opportunity. We provide comprehensive training for motivated individuals ready to start a rewarding career in the window and door installation industry.

Don’t wait to join our growing team today!

American Vision Windows is an Equal Opportunity Employer

Pay: $22.00 – $25.00 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tools provided
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Job description

American Vision Baths is employee owned and one of the largest home remodeling contractors in California with 26 years of experience providing in home solutions for homeowners.

Bath installer with a minimum of 3-5 years of experience in installing baths, showers, and walk-in tubs. Must have experience with Kohler and hard surface products. Plumbing and electrical experience are a must.

Additionally, the desired applicant must have the following experience:

• Outstanding customer service skills when engaging with customers.
• Protect the customer’s home with tarps and plastic to ensure the smallest customer disruption.
• Complete demo down to the studs
• Ensure the integrity of the walls and flooring.
• Removal and disposal of all existing shower/tub products
• Install a new green board around the entire wet area.
• Install all customer selected products based on customer preferences.
• Expert in installing all aspects of a new shower or bath including installing new green board, plumbing, valves, trim sets, shower glass enclosures, and accessories.
• All installations will be in a manner that follows American Vision Baths processes and procedures.
• Follow all safety practices and equipment.
• Complete quality control inspection daily
• Inventory skills and staging new jobs to ensure all products have been received.
• Responsible for all products from the warehouse to home
• Skilled in training, mentoring, and instructing an assistant.
• Collect any money and get finance paperwork signed on completion of each.
• Problem-solving skills are a must.
• Pick up materials from local supply houses and factories as needed.
• Having your own tools & vehicle is a PLUS but not a requirement.
• MUST HAVE VALID DRIVERS LICENSE

About American Vision Baths:

Established in 2000.

American Vision Baths began with the sole purpose of “revolutionizing the home improvement industry, one customer at a time”. 26 years and over 100,0000 installations later, American Vision Baths is honored to serve over 100,0000 customers in California.

The Full American Vision Baths Mission statement is “Revolutionizing the home improvement industry one customer at a time, while changing the lives of our employees for the better”. We believe that our success is in living out of this Mission Statement and that happy employees make for a better customer experience!

Employment Type: Full-Time

Pay: $30.00 – $35.00 per hour

Benefits:

• ESOP – Employee Stock Option Program
• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Supplemental Insurance
• Employee discount
• Paid time off.
• Referral program

Schedule

• Monday to Friday
• Day shift
• 8-hour shift
• Overtime
• Weekends as needed.

Work Location: In person.

AMERICAN VISION IS AN EQUAL OPPORTUNITY EMPLOYER

Pay: $30.00 – $35.00 per hour

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Work Location: On the road